Terms of Sale
Thank you for your interest in the products and services of That’s My Robot LLC (“TMR” or “We” or “Site”). That’s My Robot LLC provides physical goods comprised of hardware, books, services, plus accessories to such hardware (collectively, and as applicable, the “Purchased Product” or “Product”).
That’s My Robot LLC may also provides digital goods. These goods and services include digital e-books or class materials that may be purchased (“Services” or “Virtual Goods”).
Exclusions and Limitations
- That’s My Robot LLC does not warrant that the operation of Purchased Product will be uninterrupted or error-free.
- That’s My Robot LLC is not responsible for damage arising from failure to follow instructions relating to the Purchased Product’s use.
- We assume no liability associated with product usage. The buyer is liable and responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of the products. By placing an order, the buyer signifies agreement to these Terms of Sale. If you do not agree to any of the preceding terms, please do not order.
- That’s My Robot LLC only ships to the United States and no Letters of Credit will be accepted.
Catalog and Gift Certificates
That’s My Robot LLC does not currently offer a paper-based catalog. All our current products are listed on our online store.
That’s My Robot LLC does not currently offer Gift Certificates. However, gift cards may be purchased through the online store and will have codes sent via email; there are no physical gift cards available for purchase.
Our third-party shopping cart system uses the latest in Internet Security Techniques to provide the highest level of security. Please note that we log all IP addresses, any fraudulent orders will be pursued to the fullest extent of the law.
- Account Credits – If we accept the exchange, the customer will be provided credit for the original purchase price less any shipping and handling fees. The time to credit your account may vary, depending on processing time. Please allow a minimum of 4 weeks for That’s My Robot LLC to credit the account used to make the original purchase.
- No Refunds and Returns on Virtual Goods or Services – In no way can virtual goods or services be redeemed for “real world” money, goods, or other items of monetary value from any party. You also agree that all sales of virtual goods or services are final.
Rules for Promotions
That’s My Robot LLC will offer discounts, coupons and promotions from time to time. Those offered to individuals will be solely available to those individuals and unaccepted if provided by other entities. Some products may not be available at time of promotion and will not fall under those promotions or be rain-checked for those promotions. Additionally, promo code and coupons may vary from time to time and will be honored at during those time-frames only.
“Sale” prices and percentages offered on this website are discounts from That’s My Robot LLC‘s “Regular” or “Original” prices. The “Regular” or “Original” price of a product is the former or future offered price for the product or a compatible products offered by That’s My Robot LLC.
10%, 15%, or 20% off All Non-Sales Items
Save 10%, 15%, or 20% of on most products currently for sale through December 31, 2019 at 11:59 p.m. EST with associated promo code(s). Promo codes are displayed, or provided, prior to or during the time frame promotions are valid. Promotion discount applies to pre-tax and pre-shipping amount. Promotions cannot be combined with any other offer. Excludes ThatsMyRobot.com exclusives, top sellers, and hot deals. Other exclusions may apply. While supplies last. No rain checks. Not valid on previous orders; outside the valid dates of the promotion. Subject to terms and conditions of use and ThatsMyRobot.com policies.
10% off All littleBits Products
Save 10% on all littleBits products currently for sale from May 24, 2021 through July 31, 2021 at 11:59 p.m. EST with associated promo code(s). Promo codes are displayed, or provided, prior to or during the time frame promotions are valid. Promotion discount applies to pre-tax and pre-shipping amount and only taken off during checkout. Promotions cannot be combined with any other offer. Excludes ThatsMyRobot.com exclusives, top sellers, and hot deals. Other exclusions may apply. While supplies last. No rain checks. Not valid on previous orders; outside the valid dates of the promotion. Subject to terms and conditions of use and ThatsMyRobot.com policies.
Free Robots with Minimum Purchase
All free robots are available while supplies last. Not valid on previous orders. Discount calculated using the selected items current price and deducted from cart at checkout. Add all items to cart to receive discount. Discounted item will be sent to the same address as your order and may ship separately. Pricing, promotions and availability may vary. Promo codes are displayed, or provided, prior to or during the time frame promotions are valid. Discount applied applies to pre-tax and pre-shipping amount at checkout. Promotions cannot be combined with any other offer. Excludes ThatsMyRobot.com exclusives, top sellers, and hot deals. Other exclusions may apply. While supplies last. No rain checks. Not valid on previous orders; outside the valid dates of the promotion. Subject to terms and conditions of use and ThatsMyRobot.com policies.
Free T-shirt with $25 Purchase
Free t-shirt promotion applies to “TMR Child Shirt” products only; regularly a $12.99 value. Promotion runs from January 1, 2019 through March 31, 2019. Child shirt must be added, and size selected, prior to checkout in order to receive promotion. Promotional discount automatically applies to pre-tax and pre-shipping amount. Promotions cannot be combined with any other offer. Excludes ThatsMyRobot.com exclusives, top sellers, and hot deals. Other exclusions may apply. While supplies last. No rain checks. Not valid on previous orders; outside the valid dates of the promotion. Subject to terms and conditions of use and ThatsMyRobot.com policies.
Free US Standard Shipping on orders over $100
That’s My Robot LLC customers can enjoy FREE USPS STANDARD SHIPPING on all US orders over USD $100 (shipping cost excluded) to an address in the contiguous U.S. (no PO boxes); through the use of a coupon code. Promotion runs from November 25, 2018 through April 1, 2019. The $100 order total is after coupons and before taxes, and does not include select sale items, and any items canceled or removed from the order. The order amount for free shipping has been set due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. This offer may, or may not, be combined with other offers based on their individual coupon criteria. Discount applies to pre-tax and pre-shipping amount. Other exclusions may apply. No rain checks. Not valid on previous orders. Offer valid in continental U.S. only. Subject to terms and conditions of use and ThatsMyRobot.com policies.
Free USPS Standard Shipping on orders of $100 or more
That’s My Robot LLC customers can enjoy FREE USPS STANDARD SHIPPING on all US orders of USD $100 or more (shipping cost excluded) to an address in the contiguous U.S. (no PO boxes); through the use of a coupon code. Promotion runs from August 1, 2021 through December 31, 2021. The $100 order total is prior to any coupons and before taxes, and does not include select sale items, and any items canceled or removed from the order. The order amount for free shipping has been set due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. This offer may not be combined with other offers based on their individual coupon criteria. Discount applies to pre-tax and pre-shipping amount. Other exclusions may apply. No rain checks. Not valid on previous orders. Offer valid in continental U.S. only. Subject to terms and conditions of use and ThatsMyRobot.com policies.
Open to current educators in the U.S. only. Registered teachers will receive a discount code via email that may only be used at vending shows or online. Each offer will be extended to the requester and their provided email address added to the discount.
For vending show purchases, present your Teacher ID and driver’s license, at checkout. If you do not have a Teacher ID, you must present a teaching certificate or other proof that you are a current teacher to use the offer. Other forms of identification to verify current teacher employment may include a paycheck stub, teaching certificate or proof of membership in a teaching organization.
For online orders, enter the unique discount code found on your email offer, in the promotion code field at checkout. Offer is not valid on delivery, installation, shipping fees or previously purchased items. Cannot be used towards the purchase of gift cards, redeemed for cash, or combined with any other discount/sale price.
- Orders ship Monday-Friday out of Dover, Pennsylvania.
- In-stock orders normally ship within 1-2 business days.
- Some items may ship separately.
- We do not ship internationally, at this time.
Shipping and Handling Charges
Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, etc…) are not refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Purchased Product while in transit to That’s My Robot LLC.
An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page.
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing or has shipped.
Returns & Exchanges
Please make sure you want the product prior to submitting your order. However, if you are not satisfied with your purchase of the Physical Product, That’s My Robot LLC’s return policy allows you to return the Product purchased by you directly from That’s My Robot LLC after obtaining a That’s My Robot LLC return material authorization (“RMA”) or support number during the 30-day period following the date of shipment by That’s My Robot LLC.
The buyer should contact That’s My Robot LLC prior to the return of any products(s) under warranty or for repair to obtain an RMA/Support number that will be used to track the product.
All Products must be packed in the original, unopened and unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the Product. A $20.00 open box fee will be assessed on any opened Product, and damage and missing part restocking fees may apply. The RMA/Support number must be included with the returned Product.
All returns and exchanges must be authorized. Please send us an email at service(at)thatsmyrobot(dot)com for further instructions.
The Product must be received by That’s My Robot LLC within 10 business days after issuance of the RMA/Support number.
Returns on damaged, scratched, burnt, or otherwise ‘played with’ merchandise will not be accepted.
If any item arrives damaged due to shipping, immediately snap some photos of the damage to the box and contents and contact the carrier. Keep all shipping cartons and email That’s My Robot LLC as soon as possible at service(at)thatsmyrobot(dot)com.
Terms of Service
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on That’s My Robot LLC’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on That’s My Robot LLC’s web site;
- remove any copyright or other proprietary notations from the materials; or,
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by That’s My Robot LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimers of Warranties
The materials on That’s My Robot LLC’s web site are provided “as is”. That’s My Robot LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, That’s My Robot LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS , PRODUCTS, SERVICES, AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, THE “SITE CONTENTS”) ARE PROVIDED BY THAT’S MY ROBOT LLC ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. THAT’S MY ROBOT LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM THAT’S MY ROBOT LLC ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY LAW, THAT’S MY ROBOT LLC DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
CERTAIN PROVIDERS OF PRODUCTS MAY SEPARATELY PROVIDE LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING THEIR PRODUCTS. THIS DISCLAIMER DOES NOT APPLY TO SUCH PRODUCT WARRANTIES.
THAT’S MY ROBOT LLC DOES NOT REPRESENT OR WARRANT THAT THE NUTRITION, INGREDIENT, ALLERGEN, AND OTHER PRODUCT INFORMATION ON OUR SITE IS ACCURATE OR COMPLETE SINCE THIS INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON OUR SITE AND THAT YOU CONSULT THE PRODUCT’S LABEL OR CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC DIETARY CONCERN OR QUESTION ABOUT A PRODUCT.
On the Site, we may display names, marks, products, advertisements, or services of third parties, pop-up texts, or links to third-party sites. If you decide to link to any such third-party sites, you do so entirely at your own risk.
4. Jurisdictional Issues
The Site is controlled and operated by That’s My Robot LLC from the United States, and is not intended to subject That’s My Robot LLC to the laws or jurisdiction of any state, country or territory other than that of the United States. That’s My Robot LLC does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
5. Indemnification & Defense
As a condition of the use of the Site, you agree to defend, indemnify and hold harmless That’s My Robot LLC and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs and expenses (including, without limitation, reasonable attorneys’ fees and expenses) (each, a “Claim”) arising out of or otherwise relating to Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions, or any User Content submitted by you.
YOU AND THAT’S MY ROBOT LLC AGREE THAT IN THE EVENT OF ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF, RELATING TO, OR CONNECTED IN ANY WAY WITH THE SITE, OR THE BREACH, ENFORCEMENT, INTERPRETATION, OR VALIDITY OF THESE TERMS & CONDITIONS, SUCH CLAIM, DISPUTE OR CONTROVERSY WILL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION, EXCEPT AS OTHERWISE SET FORTH IN THESE TERMS & CONDITIONS. ARBITRATION IS MORE INFORMAL THAN A LAWSUIT IN COURT AND USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY. ARBITRATION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS, BUT ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. NOTWITHSTANDING THE FOREGOING: (I) IN LIEU OF ARBITRATION, EITHER YOU OR THAT’S MY ROBOT LLC CAN BRING AN INDIVIDUAL CLAIM IN SMALL CLAIMS COURT IN THE UNITED STATES OF AMERICA CONSISTENT WITH ANY APPLICABLE JURISDICTIONAL AND MONETARY LIMITS THAT MAY APPLY, PROVIDED THAT IT IS BROUGHT AND MAINTAINED AS AN INDIVIDUAL CLAIM; AND (II) YOU AGREE THAT YOU OR THAT’S MY ROBOT LLC MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS.
If you intend to seek arbitration you must first send written notice (“Notice”), by first class or certified mail, to ThatsmyRobot.com, Guest Services, 2835 Admire Springs Dr. Dover, PA 17315-4584. If That’s My Robot LLC intends to seek arbitration, That’s My Robot LLC will send Notice to the current billing address on your account. The Notice must describe the nature and basis of the claim and the specific relief sought. If the parties cannot reach an agreement within thirty (30) days from the receipt of the Notice, either party may initiate arbitration proceedings.
In no event shall That’s My Robot LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on That’s My Robot LLC’s Internet site, even if That’s My Robot LLC or a That’s My Robot LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
UNDER NO CIRCUMSTANCES SHALL THAT’S MY ROBOT LLC OR ITS EMPLOYEES, DIRECTORS, OFFICERS OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF THAT’S MY ROBOT LLC HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. THE FOREGOING PARAGRAPH SHALL NOT APPLY TO RESIDENTS OF NEW JERSEY. WITH RESPECT TO RESIDENTS OF NEW JERSEY, THAT’S MY ROBOT LLC OR ITS EMPLOYEES, DIRECTORS, OFFICERS OR AGENTS SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, OR ANY MATERIALS THEREIN UNLESS SUCH DAMAGES OR INJURIES ARE THE RESULT OF THAT’S MY ROBOT LLC ‘s NEGLIGENT, FRAUDULENT OR RECKLESS ACTS OR INTENTIONAL MISCONDUCT.
EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND THAT’S MY ROBOT LLC. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND THAT’S MY ROBOT LLC. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S).
8. Revisions and Errata
The materials appearing on That’s My Robot LLC’s web site could include technical, typographical, or photographic errors. That’s My Robot LLC does not warrant that any of the materials on its web site are accurate, complete, or current. That’s My Robot LLC may make changes to the materials contained on its web site at any time without notice. That’s My Robot LLC does not, however, make any commitment to update the materials.
That’s My Robot LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by That’s My Robot LLC of the site. Use of any such linked web site is at the user’s own risk.
11. Governing Law
Any claim relating to That’s My Robot LLC’s web site shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Last updated on February 13, 2022 at 10:49 am EST